MyATCB FAQ

The MyATCB portal is a one-stop shop for applicants and credential holders to apply for and maintain credentials and board certification. In your MyATCB, you will also find a repository all communications sent by the ATCB MyCommunications. Please see below for step-by-step instructions on several processes in the MyATCB portal.

Creating an account on MYATCB
Resetting Password and Username MYATCB
Updating contact information on MyATCB
Renewing on MyATCB
Recertifying-on-MyATCB
CE tracker instructions
Completing reinstatement on MyATCB
White list emails
Retirement application instructions

The ATCB communicates important reminders and updates throughout the year via email in the MyATCB portal. If you are not receiving these communications, The ATCB asks credential holders to remember to do the following:

  • Please check your MyATCB portal; copies of emails the ATCB sent directly to applicants and credentials holders are also located in the communication tab.
  • Please check the ATCB website; general announcements and e-blasts are also in the News section.
  • Please check your email SPAM folder, quarantine filters, or promotional tabs. If an ATCB email was diverted, please mark the sender as safe. Click here for a step-by-step process for whitelisting emails.

If you are experiencing issues with your MyATCB portal, contact the National Office atcbinfo@atcb.org. Someone will assist you.