Prometric

ATCB Examination (ATCBE) candidates have a 6-month testing window. No examinee may take the ATCBE more than three times per calendar year, whether for board certification or licensure. There is a 90-day waiting period required between exam administrations.

There are now two ways to take the ATCBE exam. Candidates can take the exam either in a Prometric Testing Center or through a remotely proctored internet-enabled location that must meet the remote proctor requirements. Candidates who opt to remote must provide a computer with a camera, microphone, and an internet connection. 

An official application for the ATCBE exam must be completed and approved BEFORE scheduling with prometic. Approved exam candidates receive a unique testing candidate ID required for the scheduling process.

Scheduling your ATCBE Exam

1. Schedule your exam at a Prometric Testing Center

Schedule

2. To schedule a Remotely Proctored Exam

Schedule

Confirm your computer’s compatibility to allow remote proctoring first. Online, remote exams are offered using Prometric’s ProProctor™ application.

IMPORTANT: Candidates must utilize a personal computer to take their exam remotely. Company or employer-owned computers may have restrictions and may not allow installation of Prometric’s ProProctor™ application. The candidate is responsible for ensuring that their computer meets Prometric’s ProProctor™ requirements for remote testing.

** Before choosing the Remotely Proctored Exam option, review the ProProctor User Guide to understand the remote proctoring requirements fully.**

For a remotely proctored exam, candidates must supply the computer, which must have a camera, microphone, and an internet connection, and be able to install a lightweight app before the test event. Candidates can take the exam online while a Prometric proctor oversees the examination process remotely. To first ensure your computer meets the technical specifications, please do so by performing a system check.

ProProctor™ System Requirements:

  • Laptop/PC Power Source: Please plug your device directly into a power source unattached from a docking station. 
  • Screen Resolution: 1024 x 768 is the minimum resolution required 
  • Operating System: Windows 7 or higher | MacOS 10.13 or higher
  • Web Browser: Current version of Google Chrome  
  • Internet Connection Speed: 0.5 Mbps or greater.  Please position your device where you can receive the strongest signal. For the best experience, please use an Ethernet cable to connect directly to the router. 

Special Exam Accommodations

The ATCB must approve ALL accommodations for the ATCB Examination before scheduling your exam. Special examination accommodation(s) approved by the ATCB; depending on the accommodation and to ensure the best testing experience, candidates may need to schedule and take their exam at a Prometric Test Center. Examples of accommodations that require scheduling with a Prometric Test Center are ESL accommodations, paper and pencil, and special equipment or software. Please note that some accommodations require additional processing time and direct action from Prometric’s specialized Testing Accommodation team to ensure readiness for test day, and the first available appointment date will reflect that readiness time period.

Rescheduling or Canceling Your Exam – Remote or In-Person

Candidates MUST make and confirm all exam reschedules or cancelations through the Website (see links below) or through direct contact with a representative with the Contact Center. Candidates are responsible for rescheduling fees at the time of rescheduling.

Candidate reschedules/Cancels 30 days or more before the test date. No Fee.
Candidate reschedules or cancels 5-29 days before the scheduled test date. $35.00 per reschedule/cancelation.
Candidate reschedules less than five (5) days, does not show up for the exam, or arrives 30 minutes past the scheduled test time. The ATCB incurs the Test Delivery fee for the scheduled exam, and the candidate is responsible for any additional costs incurred by the ATCB.

Candidates are responsible for cancelation or no-show fees incurred by the ATCB. Exceptions may be made and decided upon by the ATCB Board of Directors regarding extenuating circumstances outside of a candidate’s control.

Feedback & Commentary on Test Items
Candidates can now comment on questions and provide feedback on test questions. Please note that time spent commenting on an item will take away from the allotted four (4) hours for testing. Alternatively, test feedback can be sent to the ATCB after the completion of your exam and on your own time at exams@atcb.org.

ATCBE Results
You will receive your score results upon completion of the ATCBE. You will also have access to your results via your Prometric portal. The ATCB will process results within 12 business days of the exam.

If you took the ATCBE to meet state licensure requirements, your results will be delivered to your licensing board within two to three weeks of your test date.

Appeals
The ATCB Board of Appeals will review appeals in accordance with policy and procedure. Following best practices and for the validity of the exam, test scores cannot be changed, but alternatives such as retesting may be allowed.

Acceptable Grounds for examination appeals are for the administration, examination content, and/or special accommodations. Examinees may submit an appeal concerning an examination administration, the content of an examination, or a special examination accommodation found on the CERTIFICATION, RETESTING, AND APPEALS page on the ATCB website.

Appeals can be sent to Appeals@atcb.org.

Retest
Please note that an examinee may only take the ATCBE three (3) times in 12 months. There is a 90-day waiting period between exam administrations. Examinees taking the ATCBE for state licensure may have further restrictions regarding re-testing. Please refer to your licensing board for more information. To re-take the ATCBE, you must re-apply at atcb.org.

References For Preparation for the ATCBE
For more information on preparing for the ATCBE, please visit the ATCBE Preparation Guide and the ATCBE Content Outline.

Questions/Concerns
Please direct any questions or concerns outside of scheduling your ATCBE with Prometric to Exams@atcb.org.