Our Response to the August 1 Credential Status Email

On August 1, some credential and/or certification holders received an automated email incorrectly indicating their status was inactive. We want to give a clear account of what happened and the steps Art Therapy Credentials Board® (ATCB℠) took in response.

Within hours of becoming aware of the issue, ATCB confirmed that credential records in the current MyATCB℠ system were not impacted, notified affected holders directly by email and through our social channels, and began working with the former database vendor responsible for the error to ensure the legacy system could no longer generate any communications.

We also notified our Board of Directors, NCCA, and legal counsel, and initiated a formal review of the incident and of the safeguards in place around technology transitions and credential communications — steps we want to be transparent about, so it’s clear this was handled openly and taken seriously, not managed quietly in the background.

You can review the two official emails sent that day, along with our social media updates, here: August 1 Automated Email Communications · Social Post

For context, during ATCB’s transition to the current system, the legacy platform was maintained in a read-only capacity solely to preserve historical records. It was not intended or expected to generate any communications to credential and/or certification holders. We are in the process of fully removing all records from that legacy system.

We recognize that concerns about the accuracy of credential status communications are not new. That history is part of why verified accuracy in the current MyATCB system was a requirement we insisted on with the new database vendor. MyATCB is the current, official system for confirming your credential and/or certification status.

Thank you for your patience and understanding.

Letter from the Chair: ATCB Credentials & Trademarking

Over the past several weeks, we have received a number of questions and comments regarding ATCB’s trademarking efforts. We appreciate the engagement and want to take this opportunity to provide clarification and context. We understand that changes to how credentials are represented can raise questions, and we appreciate the thoughtful feedback we have received.

ATCB’s mission is to protect the public and uphold the integrity of the art therapy profession through rigorous credentialing standards. As part of that responsibility, ATCB maintains and protects the credentials it awards. These credentials represent verified standards of education, training, and professional competence and are maintained by ATCB to ensure their consistent and appropriate use.

Trademarking is a standard and longstanding practice among certification and credentialing organizations. In fact, ATR-BC® has been a registered trademark for many years. These protections are not new; rather, current efforts are focused on strengthening and expanding protections to ensure that credential designations are used appropriately and are not misrepresented by individuals who have not met ATCB standards.

As with all credentialing organizations, the use of ATCB credentials is governed by established standards and guidelines. While individuals earn and hold credentials, ATCB is responsible for maintaining the standards and designations associated with them. Trademarking strengthens ATCB’s ability to protect these credentials from misuse or misrepresentation. It is not intended to monitor or restrict individual practitioners, but rather to ensure that the credential continues to represent a clear and trusted standard for the public and the profession.

This work is particularly important in today’s environment, where the misuse of professional titles and terminology is on the rise. Clear and enforceable protections are essential to preserving the value of the credential and maintaining public trust.

We also want to clarify that ATCB functions as a credentialing body rather than a membership organization. Credential holders are not members of ATCB; rather, they are individuals who have met established standards and are permitted to use ATCB credentials in accordance with those standards and policies.

To support clarity and address common questions, we have created a dedicated FAQ resource, which can be accessed here: Understanding ATCB Credentials & Trademark Use

As a small staff serving a large and growing community of credential holders, particularly during peak periods such as renewal and recertification cycles, we encourage the use of this resource as a first point of reference. It allows us to provide timely, consistent information while continuing to support all stakeholders effectively.

We recognize that change can raise questions, and we are committed to providing clear information and guidance as this work continues. At the same time, we encourage thoughtful and professional engagement in these discussions, with respect for the standards and processes that support our shared field.

We appreciate your continued dedication to the profession and your role in upholding the integrity of art therapy.

With appreciation,Craig Siegel

Introducing the New ATCB Registry

Registry (Beta) is Now Available

The Registry is currently in a beta phase as ATCB continues to refine and improve functionality over the next several months. The beta version of the Registry is now available.

The ATCB℠ Registry represents an important step in advancing visibility, transparency, and public trust in the art therapy profession.

Designed as a centralized, publicly accessible database, the registry will allow individuals, employers, and organizations to identify and verify qualified, credentialed art therapists. As ATCB℠ continues to enhance this tool, its effectiveness depends on the accuracy and completeness of credential holder profiles.

New Registry Features

The ATCB Registry introduces several new features designed to improve visibility, usability, and connection across the profession:

  • Profile photos to support professional representation and recognition
  • Enhanced search functionality, including the ability to search by credential, certification, and Authorized Art Therapy Continuing Education Provider (AATCEP℠)
  • Supervision visibility, allowing users to identify credential holders who are available to provide art therapy supervision

Your Role in the Registry

As a credential holder, your profile is how you are represented within the registry. Maintaining accurate and up-to-date information helps ensure that those seeking qualified art therapists can find and connect with you based on your preferred level of visibility.

We encourage all credential holders to log into their MyATCB℠ account to review and update their profile information, including:

  • Contact details
  • Office location for search visibility
  • Registry display preferences
  • Optional profile photo

Prepare for Public Launch

The Registry is currently in a beta phase as ATCB continues to refine and improve functionality over the next year. Taking time now to update your profile helps ensure the registry is accurate and effective when it becomes publicly accessible.

To support you in this process, a step-by-step tutorial is available to guide you through reviewing and updating your profile.

Strengthening the Profession Together

By maintaining accurate and complete information, you are contributing to a stronger, more visible, and more accessible art therapy profession—supporting public understanding and confidence in credentialed care.

Important Update: How to Contact ATCB

To ensure timely, secure, and equitable responses, the Contact ATCB Form is the primary and only method for submitting inquiries to ATCB.

Over time—and especially during high-volume periods—we have seen a significant increase in duplicate submissions across multiple channels, including repeated submissions to both forms, multiple entries of the same request, and direct emails to staff. While we understand that many credential holders and applicants are seeking timely support, these patterns have led to increased delays in response times for the entire community.

To ensure fairness and consistency, all inquiries must be submitted through a single, centralized system where they can be reviewed and responded to in the order received.

Effective immediately, the MyATCB Support Request Form is no longer active. All inquiries—including credentialing, renewal, recertification, application, and system-related questions—must be submitted through the Contact ATCB Form.

If you have already submitted a request through the MyATCB Support System, your inquiry will still be addressed in the order it was received. There is no need to resubmit.

Why ATCB Uses a Single Contact Method

ATCB is supported by a dedicated three-person staff serving more than 12,000 credential holders, applicants, and examination candidates. ATCB intentionally maintains a small, efficient team and will continue to do so whenever possible in order to avoid increasing fees while upholding rigorous credentialing standards.

A centralized contact process ensures that:

  • every inquiry is handled fairly and in order
  • response times are not impacted by duplicate or fragmented requests
  • staff can focus on resolving inquiries rather than reconciling multiple submissions

When the same question is submitted more than once—or through multiple channels—it slows the process not only for that individual, but for others awaiting a response.

Email and Data Security Notice

As part of ATCB’s ongoing commitment to data security and privacy, most general ATCB email addresses were deactivated more than a year ago.

However, some external websites and third-party resources may still display outdated or incorrect contact information. As a result:

  • Emails sent to these addresses may not be received or monitored
  • Direct emails to staff are not part of ATCB’s official inquiry process
  • Messages sent outside the Contact ATCB Form cannot be tracked or securely managed

All inquiries sent by email will be redirected to the Contact ATCB Form before they can be reviewed.

What This Means for You

To receive a response as efficiently as possible:

  • Submit your inquiry once, through the Contact ATCB Form
  • Avoid submitting duplicate requests or using multiple contact methods
  • Allow time for your inquiry to be addressed in the order received

Our Commitment

ATCB remains committed to a process that is fair, transparent, and secure for all credential holders and applicants. Using a single point of contact allows us to serve the entire community responsibly—while maintaining accessibility and keeping costs stable.

We appreciate your cooperation and your role in supporting an efficient process for all.

Chair’s Letter: MyATCB℠ is Live

News From the Chair

After serving on ACATE, EPAB, and the AATA and FATA boards, all of which included concurrent committee work inclusive of chairing the Honors, Multicultural, and Local Arrangements committees, I was honored three years ago to be asked to join the ATCB℠ board. Through these prior experiences, I developed an appreciation for the importance and need of these various entities which led me to once again be inspired to serve the profession we all hold dear, and for which I can truly say, has given so much more to my life than I feel I could ever pay back.

During these past three years serving on the board, I have been part of helping ATCB℠ move to a self-managed entity, hiring an exceptional Executive Director, and advancing its mission and vision through a strategic plan to strengthen the value of the credentialing and certification processes.  I am beyond excited to see what we can accomplish in the next 2 years during my term as chair.

As is often the case, when embarking on a new beginning, one has the tendency to look fully ahead as to the vast opportunities before them.  However, I would be remiss if I focused only on what is ahead without taking a moment of gratitude for how we all arrived at this point in the evolution of the Art Therapy Credentials Board.  Therefore, I want to thank Cheryl Doby-Copeland for her dedicated and tireless work over her term as president, and to all the board members that have served these past several years whose work has led to this period of growth and expansion.

Many of the changes that will be implemented this year and beyond are a direct response to the board’s request for stakeholder feedback.  This feedback from stakeholder surveys has been integrated into our current strategic plan shaping the present and future of the ATCB. I encourage each stakeholder to respond to future survey opportunities so that all voices can be heard.

One of the biggest changes to start off the year is the introduction of a revamped Content Management System (CMS) which will house both the public-facing website and a refined MYATCB that will be easier to navigate and easier to submit applications, correspondence, and continuing education credits.

We understand there has been frustration surrounding the timing of this release, and we appreciate your patience. Throughout this process, we remained focused on ensuring that the system is secure, stable, and more functional. Specifically, it will support applicant-entered supervision records with supervisor confirmation, simplifying submission requirements and reducing paperwork.  The system will also allow for digital badging to enhance user experience by offering timely, verifiable credentials that can be easily shared and validated by stakeholders. Additionally, it allows for a strengthened registry of credentialed art therapists, improving discoverability, data integrity, and stakeholder confidence.

To avoid delaying the launch, we prioritized releasing the core functions needed to apply, reinstate, and maintain credentials. These essential tools are fully operational and ready for use. Over the next several days, the system will continue to populate with previously entered Continuing Education (CE) records. Your records have not been lost. This process requires time to ensure accuracy and data integrity. More features and enhancements will be introduced over time as the system is fully implemented.

To help stakeholders acclimate to the new system, users can expect ongoing support resources, including webinars and video tutorials. Please visit the MyATCB℠ Transition Hub to learn more.

With the growth of our new Authorized Art Therapy Continuing Education (AATCE) Provider Program, ATCB℠ is helping to create greater pathways to engage in continuing education opportunities.  The AATCE serves to enhance equitable access to CE’s and to meet current standards for recertification.

The ATCB℠ and its varied workgroups have been proactively reviewing all stages of the credentialing and certification pathways.  All changes that have and/or will take effect are based on the mindset of raising the standards for increasing consumer safety and confidence in receiving services from those who meet the highest levels of professional and ethical practice.

One major enhancement to the standards addresses Reciprocity.  ATR℠ reciprocity makes it easier and faster for qualified art therapists to earn nationally recognized credentials.  If one holds a state license in art therapy, they may qualify directly for the Art Therapist Registered (ATR℠) credential—saving time and reducing duplication of requirements.

Art therapists who have passed the ATCB℠ exam within the last five years may also be eligible for Board Certification (ATR-BC).

ATCB℠ also recognizes the global nature of the profession. Individuals with an internationally equivalent art therapy credential may use the reciprocity process to obtain the ATR, supporting professional mobility and honoring high standards of training worldwideWhy this matters: Reciprocity acknowledges one’s existing education, training, and competence—allowing them to focus on practice, career growth, and serving clients, rather than repeating steps they’ve already completed.

We also recognize the pathway to becoming an art therapist may not be the same for all.  Many talented and committed master level mental health practitioners face financial, geographic, and life circumstances that make enrolling in another program unrealistic. We also know that there are many practitioners who claim to “do art therapy” without the proper education or ethical oversight. To address this, we are introducing the ATR-P Bridge Plan.  The ATR-P Bridge Plan is an educational pathway for licensed clinical mental health professionals who already hold a master’s degree in a mental health concentration (i.e. Counseling, Social Work, or Psychology) and need to complete specific art therapy coursework to meet education eligibility requirements for the ATR℠ credential by qualifying for the Provisional Registered Art Therapist (ATR-P®) credential. If awarded the ATR-P®, the bridge plan will include supplemental direct client contact hours and of in excess the standard of ATR℠’s 1000/100 requirements.

Other Things to be on the lookout for in 2026:

We are excited to announce that we will be introducing ATCBE® Practice Exams and Study Guides for test preparation. Results from practice exams will help individuals better target areas for which they may need additional preparation before taking the board exam.

2026 will also bring the start of our Public Awareness Campaigns!  These campaigns are focused on helping the public, healthcare administrators, and other key audiences better understand art therapy and why credentials matter!

Finally, to achieve all that we set before us, we will have plenty of volunteer opportunities for stakeholders at all stages of their professional journey to get involved.  We encourage and invite your involvement!

I look forward to updating stakeholders on a quarterly basis and serving the Art Therapy community as we all strive for maintaining the highest professional and ethical standards for those we support.

 

Sincerely,

Craig A. Siegel, ATR-BC®, ATCS℠
Chair of the Art Therapy Credentials Board

 

 

 

 

 

Update: New MyATCB℠ System

We are actively working to bring the new MyATCB℠ system online as quickly as possible while ensuring it is implemented carefully and correctly. Our priority is to deliver a system that is stable, secure, and reliable from day one.

That said, the recent back-to-back winter storms have created some unavoidable challenges, including intermittent power outages, which have impacted the pace of this work. While these conditions have caused some delays, our team remains fully engaged and continues to make progress as conditions allow.

We appreciate your patience as we balance speed with diligence. We will continue to keep you informed and will share updates as we reach key milestones.