Credentialing Management System (MyATCB) Transition Hub
Your hub for everything related to the new MyATCB℠ System.
System Access
The new MyATCB Credentialing Management System is now live.
IMPORTANT: To avoid delaying launch, we prioritized releasing the core functions needed to apply, reinstate, and maintain credentials. These essential tools are fully operational and ready for use. Your records have not been lost. This process requires time to ensure accuracy and data integrity.
Please review the login instructions below.
Important: Changes to How Inquiries Are Submitted
Due to an increase in duplicate submissions across both the MyATCB Support and Contact forms, which has caused delays in response times, all inquiries are now being managed through the Contact ATCB Form. If you have already submitted through the MyATCB Support System, your request is in queue—please do not resubmit.
First-Time Access & Account Setup
If You Have an Active Credential
If your credential was active, in Deferred Status, or within the one-year reinstatement window at the time of system transition:
- Use the new login link above.
- Select “Forgot Password” to create a new password.
- Your username is the email address associated with your ATCB℠ record.
- You may also log in using your credential number.
- Delete any saved bookmarks or password manager entries linked to the previous system.
Previous passwords will not transfer. ATCB℠ does not keep or maintain passwords.
A tutorial video is available below.
If You Do Not Yet Have a MyATCB℠ Account
- Select “Create Account” on the login page.
- Follow the account setup instructions.
- Once your account is created, you may begin an application or access available tools.
A tutorial video is available below.
If Your Credential has Been Inactive for More Than One Year
Continuing Education Files Update
All CEs have been migrated from the previous system.
You may notice duplicate CE entries or multiple listings of the same title. This occurs because the previous system allowed multiple documents to be uploaded under a single CE activity. To ensure all of your documentation transferred successfully, each uploaded CE documentation file generated a separate listing. Only one entry will display the actual credit hours earned; duplicate listings may show 0 credits and do not impact your total.
Please note: Your earned CE credits have not been removed/lost.
For security and data integrity, the new system allows only one upload per CE entry. If multiple documents are needed, they must be combined and uploaded as a single ZIP file. A tutorial on creating and uploading a ZIP file will be available soon.
What’s Changing — and What’s Staying the Same
What’s Changing
- New interface and dashboard
- In-system applications and forms
- Supervision tracking within the platform
- Credential verification letters available in your dashboard
- Digital badges available for eligible credentials
- New applications and pathways, including Reciprocity and the ATR-P Bridge Plan, are now accessible within the system for eligible individuals.
- Updated and personalized registry.
What’s Staying the Same
- Renewal and recertification cycles
- Credentialing deadlines
- Standards and eligibility requirements
- Code Governing Standards of Practice, Eligibility for and Regulation of Credentials, and Disciplinary Procedures
- 2026 Standards timeline (separate from system launch)
Important to Know
Orientation & Tutorials
VIDEO: Board Certification Dashboard Overview and CE Review Application
VIDEO: How to Add New Continuing Education Credits (Updated)
VIDEO: How to Update Continued Education Credits
VIDEO: How to Apply to Take the ATCBE® for State Licensure (New Accounts)
VIDEO: How to Apply for A Provisional Registered Art Therapist® Credential
VIDEO: How to How to Apply for the ATR℠ Credential
VIDEO: How to How to Apply for an ATCS℠ Credential
VIDEO: How to Combine and Zip Files
VIDEO: How to Update Profile for National Registry
What to Expect
Phase 1
Final Implementation
- System configuration and testing are being finalized.
- The system is not yet live.
- The official launch announcement will include login instructions.
Phase 1
Current Phase: Launch
- The new system is available.
- Orientation resources and tutorials are released.
- First-time login instructions are provided.
Phase 1
Renewal & Recertification
- Renewal and recertification activities take place in the new system.
- Renewal-specific resources and walkthroughs are provided.
Phase 4
Ongoing Enhancements & Support
MyATCB will continue to evolve as part of ATCB’s commitment to continuous improvement. Updates and refinements will be implemented based on system performance and user experience.
Frequently Asked Questions
ATCB℠ will continue to update this section as questions are received and additional guidance becomes available.
General Questions
Will I need to create a new account in the new MyATCB℠ system?
Why doesn’t my old password work?
Is the previous MyATCB℠ login page still active?
Why is my profile not fully populated?
Will renewal deadlines change because of the system transition?
Has anything about credential requirements changed?
What should I do if there is an issue with my account?
How do I report a data discrepancy?
Data Migration & Historical Records
Why don’t I see my continuing education records?
Why Can't I See My Credential Information in MyATCB?
In most cases, this occurs because a new account was created instead of using the First-Time Access process.
When ATCB transitioned to the new credentialing management system, existing credential holder records were transferred into the new system. To access those records, credential holders should use the First-Time Access or password reset process associated with the email address already on file with ATCB.
If a new account is created instead, the new account will not automatically contain your credential history, continuing education records, applications, or other information from your existing ATCB record.
Common signs that a duplicate account may have been created include:
- Missing credential information
- Missing continuing education records
- Missing applications
- Missing renewal or recertification information
- An account showing no credential history
If you believe this has occurred, please contact ATCB through the Contact Us form. ATCB can review the account records and, when appropriate, submit a request to merge duplicate accounts.
To help avoid this issue, credential holders should use the First-Time Access or password reset process rather than creating a new account.
Why can’t I see my past payments or history?
Why don’t I see my exam history?
Was any data lost during migration?
Will exam score records transfer?
Why don’t I see older CE submissions from past cycles?
Inactive Account Questions
If my credential is permanently inactive, did my information transfer to the new MyATCB℠ system?
Will I still be able to log into MyATCB℠ if my credential is permanently inactive?
Do individuals with permanently inactive credentials need to create a new MyATCB℠ account?
Why isn’t data from permanently inactive accounts being carried over to the new system?
Does this apply to both credentials and board certification records?
Related Announcements and Updates
Announcements and updates related to the new Credentialing Management System are listed below.
Introducing the New ATCB Registry
The Registry is currently in a beta phase as ATCB continues to refine and improve functionality over the next several months. The beta version of the Registry is now available.The ATCB℠ Registry represents an important step in advancing visibility, transparency, and...
Important Update: How to Contact ATCB
To ensure timely, secure, and equitable responses, the Contact ATCB Form is the primary and only method for submitting inquiries to ATCB. Over time—and especially during high-volume periods—we have seen a significant increase in duplicate submissions across multiple...
Chair’s Letter: MyATCB℠ is Live
News From the Chair After serving on ACATE, EPAB, and the AATA and FATA boards, all of which included concurrent committee work inclusive of chairing the Honors, Multicultural, and Local Arrangements committees, I was honored three years ago to be asked to join the...
MyATCB℠ Credentialing System Update
The Art Therapy Credentials Board (ATCB℠) is currently in the final phase of review and data migration for the new MyATCB℠ credentialing system. The system is not live yet. A formal launch announcement will be issued once the transition is complete and the platform is...
Update: New MyATCB℠ System
We are actively working to bring the new MyATCB℠ system online as quickly as possible while ensuring it is implemented carefully and correctly. Our priority is to deliver a system that is stable, secure, and reliable from day one. That said, the recent back-to-back...
Preparing for the New MyATCB℠ System: Important Transition Information
ATCB℠ is preparing to introduce a modernized MyATCB℠ credentialing management system as part of our 2025–2028 Strategic Plan. This transition reflects our continued commitment to protecting the public through clear, reliable, and consistently applied credentialing...
A Message from the ATCB℠ President (July 30, 2025)
A New Credentialing Year Begins As we begin a new credentialing year, I’m reminded of the ongoing evolution of our profession—and the important role ATCB℠ plays in maintaining the integrity and relevance of art therapy credentials. This year marks my final term as...
Improvements Underway: Modernizing ATCB℠ Systems
Over the past few years, stakeholders have shared valuable insights about the challenges of navigating ATCB℠ systems—from confusing communications to issues with application processes, CE tracking, and supervision documentation. In response, ATCB℠ engaged in a...