ATCB Exam Policies and Procedures
Testing Window and Retake Policy
Candidates have a six-month testing window to complete the ATCBE. An examinee may take the ATCBE no more than three times per calendar year for either board certification or licensure. A 90-day waiting period is required between exam attempts.
Exam Delivery Methods
Candidates now have two options for taking the ATCBE:
- Prometric Testing Center – In-person examination at an approved facility.
- Remotely Proctored Exam – Taken from an internet-enabled location that meets remote proctoring requirements.
Requirements for Remote Proctoring:
- A personal computer (not employer-owned) with a camera, microphone, and stable internet connection.
- Installation of Prometric’s ProProctor™ application before the test.
- Completion of a system check to confirm compatibility.
Review the ProProctor™ User Guide before selecting the remotely proctored exam option.
Scheduling Your ATCBE Exam
Candidates must complete an official ATCBE application and receive approval before scheduling with Prometric. Approved candidates will receive a unique testing candidate ID required for scheduling.
Scheduling Options:
- Schedule at a Prometric Testing Center
- Schedule a Remotely Proctored Exam
ProProctor™ System Requirements
To take the ATCBE remotely, candidates must meet the following system requirements:
- Power Source: Plug the device directly into a power source (not a docking station).
- Screen Resolution: Minimum 1024 x 768.
- Operating System: Windows 7 or higher | macOS 10.13 or higher.
- Web Browser: Latest version of Google Chrome.
- Internet Speed: Minimum 0.5 Mbps (wired connection recommended for stability).
Special Exam Accommodations
The ATCB must approve all special accommodations before scheduling. Depending on the accommodation, candidates may need to take the exam at a Prometric Test Center. Examples include:
- ESL accommodations.
- Paper-and-pencil testing.
- Special equipment or software needs.
Some accommodations require additional processing time, which may affect scheduling availability.
Rescheduling or Canceling Your Exam
Candidates must reschedule or cancel their exam through the Prometric website or by contacting a Prometric representative.
Prometric Fees for Rescheduling or Cancellation:
- 30+ days before the test date: No fee.
- 5-29 days before the test date: $35 fee.
- Less than 5 days, no-show, or late arrival (30+ minutes late): The candidate is responsible for the full test delivery fee incurred by the ATCB.
The ATCB Board may make exceptions for extenuating circumstances.
Providing Feedback on Exam Items
Candidates can submit feedback on exam questions during the test, but time spent commenting will reduce the allotted three and a half (3.5) hours. Alternatively, feedback can be submitted via the Exam Feedback Form page.
Receiving ATCBE Results
- Candidates receive score results immediately upon exam completion.
- Results are accessible via the Prometric portal.
- The ATCB processes official results within 12 business days.
- For candidates testing for state licensure, results are sent to the licensing board within 2-3 weeks.
Appeals Process
The ATCB Board of Appeals reviews exam appeals per established policy. While exam scores cannot be changed, retaking the exam may be permitted under specific circumstances.
Acceptable Grounds for Appeals:
- Issues with exam administration.
- Concerns about exam content.
- Requests regarding special accommodations.
Appeals can be submitted via the Appeal Request Form page.
Retaking the ATCBE
- Candidates may take the ATCBE up to three times per year.
- A 90-day waiting period is required between attempts.
- Additional state licensure restrictions may apply; check with the relevant licensing board.
To retake the ATCBE, candidates must reapply.
Resources for ATCBE Preparation
For preparation materials, visit the:
Questions or Concerns?
For non-scheduling inquiries, contact ATCB.