MyATCB System Support Request
Use this form for technical or access-related issues within MyATCB only.
This includes login difficulties, system errors, application or payment issues, and incorrect information displayed in your MyATCB account.
Before submitting, please review the MyATCB Transition Hub FAQs. Many common questions — especially related to login and record visibility — are addressed there.
Please Note
This form is not monitored for general credentialing questions, eligibility requirements, ethics matters, or policy inquiries. For those topics, use the appropriate contact options listed on the ATCB website.
All requests are reviewed by ATCB staff during regular business hours. While additional time is being dedicated to the MyATCB transition, responses are not provided in real time and may be delayed due to high volume.
Submitting multiple requests for the same issue will not accelerate review.