Credentialing Management System (MyATCB) Transition Hub
Your hub for everything related to the new MyATCB System.
System Access
The new MyATCB Credentialing Management System is now live.
IMPORTANT: To avoid delaying launch, we prioritized releasing the core functions needed to apply, reinstate, and maintain credentials. These essential tools are fully operational and ready for use. Over the next several days, the system will continue to populate with previously entered Continuing Education (CE) records. Your records have not been lost. This process requires time to ensure accuracy and data integrity.
Please review the login instructions below.
Please Be Aware
Due to the high volume of users attempting to access the new system at the same time, you may experience slower load times or brief delays. We appreciate your patience and thank you for your understanding.
First-Time Access & Account Setup
If You Have an Active Credential
If your credential was active, in Deferred Status, or within the one-year reinstatement window at the time of system transition:
- Use the new login link above.
- Select “Forgot Password” to create a new password.
- Your username is the email address associated with your ATCB record.
- You may also log in using your credential number.
- Delete any saved bookmarks or password manager entries linked to the previous system.
Previous passwords will not transfer. ATCB does not keep or maintain passwords.
A tutorial video is available below.
If You Do Not Yet Have a MyATCB Account
If you are a new applicant or did not previously access the MyATCB system:
- Select “Create Account” on the login page.
- Follow the account setup instructions.
- Once your account is created, you may begin an application or access available tools.
A tutorial video is available below.
If Your Credential has Been Inactive for More Than One Year
Accounts for individuals whose credentials have been inactive beyond the one-year reinstatement period (excluding those in Deferred Status) were not migrated to the new platform. If your credential has been/is permanently inactive, you must create a new account and submit a new application in accordance with current eligibility requirements. If you are unsure of your status, please contact ATCB before creating a new application.
What’s Changing — and What’s Staying the Same
What’s Changing
- New interface and dashboard
- In-system applications and forms
- Supervision tracking within the platform
- Credential verification letters available in your dashboard
- Digital badges available for eligible credentials
- New applications and pathways, including Reciprocity and the ATR Bridge Plan, are now accessible within the system for eligible individuals.
- Updated and personalized registry.
What’s Staying the Same
- Renewal and recertification cycles
- Credentialing deadlines
- Standards and eligibility requirements
- Code Governing Standards of Practice, Eligibility for and Regulation of Credentials, and Disciplinary Procedures
- 2026 Standards timeline (separate from system launch)
Important to Know
The launch of the new Credentialing Management System does not change ATCB credential requirements, standards, or renewal timelines.
Orientation & Tutorials
More tutorial videos will be introduced over time as the system is fully implemented.
VIDEO: Tour of the New MyATCB Dashboard
VIDEO: Logging in for the First Time
VIDEO: How to Create a New Account
VIDEO: How to Embed Digital Badges
VIDEO: How to Access Credential Status Verification Letters
VIDEO: How to Apply to Take the ATCB Exam for State Licensure
VIDEO: How to Apply for A Provisional Registered Art Therapist Credential
Reporting a Data Issue
If you experience a data or profile issue, please submit through the dedicated system issue form. This ensures your concern is routed directly to the transition support team.
What to Expect
Phase 1
Final Implementation
- System configuration and testing are being finalized.
- The system is not yet live.
- The official launch announcement will include login instructions.
Phase 1
Current Phase: Launch
- The new system is available.
- Orientation resources and tutorials are released.
- First-time login instructions are provided.
Phase 3
Ongoing Enhancements & Support
MyATCB will continue to evolve as part of ATCB’s commitment to continuous improvement. Updates and refinements will be implemented based on system performance and user experience.
Phase 4
Renewal & Recertification
- Renewal and recertification activities take place in the new system.
- Renewal-specific resources and walkthroughs are provided.
Frequently Asked Questions
ATCB will continue to update this section as questions are received and additional guidance becomes available.
General Questions
Will I need to create a new account in the new MyATCB system?
If your credential was active, in Deferred Status, or within the one-year reinstatement window at the time of system transition, your account was migrated to the new platform. Use the new login link and select “Forgot Password” to create a new password. If you are a new applicant or did not previously access MyATCB, select “Create Account” on the login page to begin. Individuals whose credentials expired more than one year prior to the transition must submit a new application in accordance with current eligibility requirements.
Why doesn’t my old password work?
For security and system integrity, passwords from the previous MyATCB platform were not transferred to the new system. All users must create a new password at first login by selecting “Forgot Password. ATCB does not store or maintain passwords.
Is the previous MyATCB login page still active?
You can still reach the previous MyATCB login page through some previously saved or bookmarked login pages; however, they do not connect to the new MyATCB system. Any activity submitted through legacy login pages or links will not transfer to the new platform. To ensure your information is properly recorded, please use only the new MyATCB login link provided on this page.
Why is my profile not fully populated?
The new MyATCB platform was implemented under updated data governance and privacy standards. Certain historical data fields from the previous system were not migrated into profile displays in order to align with current data protection policies and limit unnecessary exposure of personally identifiable information (PPI). You may review and update available profile fields once logged in.
Will renewal deadlines change because of the system transition?
No. The launch of the new MyATCB system does not change renewal or recertification deadlines. All credential maintenance requirements remain in effect according to established timelines.
Has anything about credential requirements changed?
No. The new system changes how credentialing activities are managed, not the standards themselves. Eligibility criteria, renewal cycles, continuing education requirements, and the Code Governing Standards of Practice, Eligibility for and Regulation of Credentials, and Disciplinary Procedures remain unchanged.
What should I do if there is an issue with my account?
If you notice missing data, a profile error, or another account issue, please submit the designated system issue form. This ensures your concern is routed directly to the appropriate support team for review.
How do I report a data discrepancy?
Use the dedicated data issue submission form linked on this page. Please provide as much detail as possible to assist with review and resolution.
Data Migration & Historical Records
Why don’t I see my continuing education records?
Continuing education records are part of a large data migration effort involving millions of historical entries spanning more than 30 years of credentialing activity. To avoid delaying launch, we prioritized releasing the core functions needed to apply, reinstate, renew, and maintain credentials, while remaining CE data continues to populate in structured phases. All CE records have been preserved and are being transferred into the new system. If you do not yet see certain entries, they may still be in the process of being displayed. Your credential status is not affected by temporary visibility of CE history during migration. If you are approaching a renewal or recertification deadline and have a specific concern, please submit the data issue form for review.
Why can’t I see my past payments or history?
The new MyATCB platform was implemented under updated data governance and privacy standards. Certain historical transactional records, including older payment and order details, were not migrated into the visible user interface to align with current data protection practices and limit exposure of sensitive information. This does not affect your credential status or standing. If you require documentation related to a specific prior transaction, please contact ATCB for assistance.
Why don’t I see my exam history?
Examination records are being transferred in stages due to the volume of historical data. If your examination information is not yet visible, it may still be in the migration process. Your credential status is not affected by temporary visibility of examination history during data transfer
Was any data lost during migration?
No active credential holder records were intentionally discarded. Migration efforts were conducted through structured data transfer processes designed to preserve credentialing history. If your credentail has been inactive for more than the one year reinstatement window, your account and data was not migrated over. If you believe a specific record is missing after the migration cycle, please submit a data issue form for review.
Will exam score records transfer?
Yes. Examination records are included in the migration plan. Due to volume, visibility of some historical examination data may occur in stages.
Why don’t I see older CE submissions from past cycles?
Older CE records that were submitted for previous recertification cycles will not migrate as the ATCB clears these records once the recertification is approved.
Inactive Account Questions
If my credential is permanently inactive, did my information transfer to the new MyATCB system?
No. Information associated with permanently inactive credentials was not transfer to the new MyATCB system. ATCB retains credentialing data only for active credentials and those within the one-year reinstatement window.
Will I still be able to log into MyATCB if my credential is permanently inactive?
No. Accounts associated with permanently inactive credentials will not be accessible in the new MyATCB system, as these records are no longer maintained beyond the reinstatement period.
Do individuals with permanently inactive credentials need to create a new MyATCB account?
Yes. Individuals whose credentials are permanently inactive and who wish to reapply will need to create a new MyATCB account. This ensures that new applications are processed using current standards and requirements.
Why isn’t data from permanently inactive accounts being carried over to the new system?
ATCB does not retain personal data for permanently inactive credentials in order to meet data security and privacy requirements and to ensure credentialing records reflect current, verified status.
Does this apply to both credentials and board certification records?
Yes. Board certification is a designation attached to an underlying credential. If the credential becomes permanently inactive, the associated board certification record is also inactive and will not transfer to the new system.
Related Announcements and Updates
Announcements and updates related to the new Credentialing Management System are listed below.
MyATCB Credentialing System Update
The Art Therapy Credentials Board (ATCB) is currently in the final phase of review and data migration for the new MyATCB credentialing system. The system is not live yet. A formal launch announcement will be issued once the transition is complete and the platform is...
Update: New MyATCB System
We are actively working to bring the new MyATCB system online as quickly as possible while ensuring it is implemented carefully and correctly. Our priority is to deliver a system that is stable, secure, and reliable from day one. That said, the recent back-to-back...
Preparing for the New MyATCB System: Important Transition Information
ATCB is preparing to introduce a modernized MyATCB credentialing management system as part of our 2025–2028 Strategic Plan. This transition reflects our continued commitment to protecting the public through clear, reliable, and consistently applied credentialing...
A Message from the ATCB President (July 30, 2025)
A New Credentialing Year Begins As we begin a new credentialing year, I’m reminded of the ongoing evolution of our profession—and the important role ATCB plays in maintaining the integrity and relevance of art therapy credentials. This year marks my final term as ATCB...
Improvements Underway: Modernizing ATCB Systems
Over the past few years, stakeholders have shared valuable insights about the challenges of navigating ATCB systems—from confusing communications to issues with application processes, CE tracking, and supervision documentation. In response, ATCB engaged in a...